The critical skill at work and in life
In this program participants will learn how to listen more effectively, enhance communication and get more done. In Listening Power- they will learn the reasons why we don’t listen as well as we should and the difference between hearing and listening.
- To get the group to think about how they listen
- To determine strengths and areas for improvement as it relates to listening
- To create an action plan for developing future listening skills
The best listener in the world
In this segment, participants are asked to list the best listener they know and to define why they are so good at listening. The group ends up developing a list of the positive qualities and skills of good listeners.
Why listening is a challenge
In this module, we cover why listening is challenging in terms of education, science, biology and societies view of listening. Participants are surprised to find out why we struggle with listening.
The benefits of being a leader who listens
In this portion of the program, we talk about all the benefits of becoming a skilled listener and the impact it will have on the team. In a group discussion the benefits are discussed an evaluated.
Each person in class will take a comprehensive listening assessment that evaluates 7 specific listening skills that contribute to being a great listener. The assessments are then scored to determine strengths and area to work on developing.
Where are you?
Each segment of the assessment is reviewed depth in order to help participants know how to improve in each area. The areas covered are:
- Creating a conducive environment
- Showing positive interest
- Reading the speaker
- Paying attention and concentrating
- Understand and reflect the message
Once each competency has been covered then each person is asked to complete an in depth Action Plan in order to be a better and more powerful listener.
- Option #1: one half day live class
- Option #2: 1 webinar