Leading and Managing Change in an Ever Changing World


There is no doubt that one of the biggest challenges of leadership and management is helping people navigate through change in the work environment. Work and companies are constantly changing every week, every month, and every quarter. In this program, we teach leaders and managers the skills that they need in order to manage people through change. This allows them to thrive and lead their teams through change.


  • To understand how you as a leader feel about change and how change affects teams

  • To understand why team members resist change

  • To understand the societal myths about change, and what to do about it

  • To learn and understand the phases of the change cycle and how to lead people using that model

  • The value of a leader of being a change agent

  • To learn and understand how to coach people through change

Program Outline:

Introduction to the Program

In the introduction to the program we review seven compelling and fascinating facts about change and what lessons leaders could learn from understanding change better. We also review leader and manager’s responsibilities for helping people navigate through change.

How Do You Feel About Change?

In this part of the program, we talk about the importance of having an awareness as a leader about how you personally and professionally feel about change. We do a thought-provoking exercise where leaders write down their positive and negative feelings about change, and how their perspective can positively or negatively impact the mindset of the people that report to them.

Change Resistance

It is a proven fact that many people want things to stay the same at work, and will not like change, and will be a change resistor. In this part of the program, we talk about possible solutions for handling people who are resistant to change and six keys to communicating during change to make communication more proactive instead of being reactive.

Myths About Change

In this portion of the program we talk about the six myths that people have about change, and how we can handle people who believe the myths about change. We also cover solutions for solving them. This part of the program will help educate your team and help them understand how to change their mindset about change.

The Change Cycle

One element that certainly helps reduce doubt and anxiety is to educate people about the fact that change is a process. When people learn the three phases of change and are able to identify where they are in that process, it helps them feel more comfortable because they realize that they are having a normal reaction to change.

Being a Change Agent

In this segment of the program we talk about the 10 qualities of being a change agent and how those qualities can help you be a more effective leader with your team during rapid change. We also talk about what to do as an organization to encourage and motivate people to be change agents instead of change resistors.

Coaching People Through Change

An important skill set of a leader is to help people by communicating with them during change and coaching them through their feelings about change as well. In this part of the program we give leaders and managers a specific model to use when coaching people to change. We talk about when to use the model, when to council people, and also participate in practice and feedback with interactive thought-provoking case studies.

10 Habits for Healthy Change

In the last module of the program, we talk about 10 habits for healthy change and how these habits can help people navigate through and thrive during change instead of struggling and being consumed by worry. We also talk about why healthy habits for change are important and why it is important for a leader to modeling them for their team.

Action Plans

We wrap of the session with asking each person to create a comprehensive action plan on how they are going to apply what they have learned.

Class Formats:

  • Option #1: One half day program

  • Option #2: (2) webinars

Please send me a message. I'd love to hear from you.

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